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Seven Habits Review (page 2)

The second three, or fourth, fifth, and sixth habits, all deal with effectively interacting with other people.  Covey believes that interdependence is an important goal, and that there is a simple if not easy way to work toward this goal.

4. Think Win-Win:

Covey makes an effective case for viewing relationships in the framework of an abundance mentality, where there are enough resources for everybody, as opposed to a scarcity mentality, where there is not enough for everybody. 

If we think win-lose in our relationships the other party feels taken advantage of.  If we think lose-win, we never get what we want.  In lose-lose, well, what's the point?  Only win-win relationships make sense, although that is not how we are usually brought up.  We have to train ourselves to share credit, recognition, and power, to be happy for the people around us when they succeed, and to work toward making the whole pie bigger, so everybody's piece is bigger.  

5. Seek First to Understand, Then to be Understood:

This is the communication habit, in that effective people are effective empathic listeners.  Essentially, Covey states that when you are talking with someone it is very important for them to know you understand what they are saying before you try to get your own point across.  Then they will be receptive to your point.  Before that, they will still be thinking about whether or not you do understand.

From Covey's perspective, and my own, this may be the most powerful habit.  I have personally seen the tremendous effect this has on people.

6. Synergize:

The teamwork or creative cooperation habit is putting habit 4 into action.  By recognizing the unique gifts of others, we can create relationships that seek solutions that are better than any one person in the group could come up with on their own.  These solutions are the win-wins that are only possible through an understanding of the other person's perspective.

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